A Model is the core representation of an object/noun in Functionary. What a model is can be different for every company, but usually, it’s is a customer and/or an organization. That said, you can name identifiable objects however you like.

These models are declared in the configuration file under the models key. They are created by calling the /api/v1/identify endpoint.

There is a special onFunctionaryIdentify event that is fired when you identify an model. If you need to take action on when identifying a model, create a step in a funnel with the event name on onFunctionaryIdentify.



Human-readable name of an instance of a model that is identified

Model Example
  "models": [
    { "name": "organization" },
    { "name": "customer" },